At Restscene we respect the privacy of all users of our website including our mobile apps and social media accounts, Restscene privacy policy is designed to inform you, as a user of the Website, about the types of information that Restscene may gather about or collect from you in connection with your use of the Website. It is also intended to explain the conditions under which Restscene uses and discloses that information, and your rights concerning that information. Restscene is committed to protecting and safeguarding every personally-identifying information you give us.
We act in our user's best interest and are transparent about the processing of your personally-identifying information. Restscene is an American company therefore it is subject to U.S. state and federal law. Users that are familiar with our services are aware that Restscene.com offers online travel-related services through our websites, mobile apps, and social media; it is pertinent to state that all these platforms are subjected to this privacy policy. By using our Website; you consent to the transfer and use of your personal information in accordance with this Privacy Policy. You also consent to be bound by the applicable laws of the U.S. and our terms and conditions concerning your use of our platform.
This privacy statement applies to all kinds of information we gather or collect through this platform or other means connected thereto. You should also go through our cookie statement which informs you of how Restscene.com makes use of cookies and other similar technologies.
For a better understanding of what we mean by “guest,” “host,” “Services we offer,” and “booking/Reservation,” please read the Restscene.com Terms and Conditions.
Restscene demands and collects the following Personally-Identifying Information from users of our platform. This information will help to facilitate the contract between us and our users and aid us in complying with our legal obligations. Without this information, it might be impossible to provide the requested services to our users.
Users may choose to provide Restscene with additional personally-identifying information to acquire a better user experience when using our website. This additional information will be processed based on our genuine interest or when applicable, your approval.
When you visit/use our websites, apps, and our payment services we automatically gather from you certain Information that Web browsers, depending on their settings, may make available to us. This information includes your Internet Protocol (IP) address, the date and time you accessed our services, information about your computer’s operating system, browser type, and the locations of the websites you view right before arriving at; while navigating and immediately after leaving our platform. Once you make a reservation, our system registers through which means and from which websites you made your bookings or entered the Restscene websites and/or apps. If you access our Website or download any of our applications with a mobile device, we might collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information, and IP address.
When you download or use our mobile app, our services, and certain features on our platform, we may collect location-based information from your mobile device GPS or IP address to offer you an improved user experience on our platform. Most mobile devices enable you to disable the use of location services in your phone settings. We may also collect location-based information even when you are not using our app if this connection is enabled in your settings.
Restscene uses cookies and other similar technologies, when you use our mobile app, engage with our online ads or email communications. We may collect certain information by automated means using technologies such as cookies, web beacons, pixels, browser analysis tools, and server logs. In many cases the information we collect using cookies and other tools is Non-Personally-identifying, it cannot be directly associated with a specific person without the aid of additional information. For instance, we may use details we collect to better understand website traffic patterns and to optimize our website experience.
Restscene Payments collects details related to your payment transactions through the Restscene Platform, including the means of payment, date and time, the amount paid, means of payment expiration date and billing postcode, IBAN information, PayPal email address, your address and other relevant payment details. This detail is required for the adequate performance of the contract between you and Restscene Payments also enable the provision of the Payment Services.
Most web browsers and various mobile applications include a Do-Not-Track ("DNT") feature or setting. However due to lack of standardization of how to interpret the DNT signal, we currently do not respond to it.
Restscene uses the Personally-identifying Information collected about you, and other information we obtain from your current and past activities on the Website in the following ways
Kindly note that it is not mandatory to provide Restscene with your personally-identifying information but we might not be able to provide you with certain services if you do not give us this information.
Restscene will disclose your Personally-Identifying Information to third parties under the following circumstances
Restscene uses social media in diverse ways. We use it partly to advertise, improve, and facilitate our goods and services as well as the promotion of our Host's travel-related products and services. Restscene provides its users the option of linking their social media account to their Restscene account to sign in; they can also unlink their Restscene account from their social media anytime they want to. Whenever you log in to Restscene through your social media, your social media provider may allow you to share some information with us; if you choose to share, your social media provider will inform you of the information to be shared. Each social media provider may allow you to set privacy controls around your information on their system.
We take the security of your Personally-Identifying Information seriously and use reasonable procedures including but not limited to technical, electronic, personnel, and physical measures to protect and safeguard your Personally-Identifying Information and protect it from unauthorized access, misuse or alteration, loss, and theft. At Restscene authorized employees are the only ones permitted to access Personally-Identifying Information during the course of their work. Restscene retains your Personally-Identifying Information for as long as necessary to enable you to access our goods and services, to comply with applicable laws, to resolve disputes with any parties, and otherwise as necessary to allow us to conduct our business as well as to detect and prevent fraud or other illegal activities. All personally-Identifying information we retain will be subject to this Privacy Statement.
The minimum age of a Restscene user is 16. For children younger than 16 years, they are only permitted to use our site if they possess a valid consent of a parent or a guardian, Restscene may collect and make use of children’s information only as permitted by law, provided by their parent/ legal guardian or with their consent. In very few cases as part of a reservation, purchase of other travel-related services or in exceptional circumstances such as features addressed to families. If we learn that information has been collected from a user under 18 years of age on or through the Website without the valid consent of a parent or a guardian then we will take the appropriate steps to cause this information to be deleted.
In compliance with applicable laws, users of our platform can exercise any of the rights listed below
Users may review and update some of the Information provided on our site through their account settings. Users may link and unlink their social media app or any other third party app of their choice to their Restscene account by simply changing their Restscene account settings. Users should bear in mind that they are responsible for keeping their personally identifying information up-to-date.
Users have the right to request that we update, correct any inaccurate or incomplete personally identifying information about them that they cannot ordinarily update themselves through their Restscene account.
Residents of some jurisdictions may be permitted by applicable law to request and obtain from us, a copy of the Personally-Identifying Information held by us. In certain situations, you may be entitled to request us to transmit copies of your personally identifying information which you have given to us to a third party (where technically feasible)
Restscene normally retains user’s personally-identifying information for as long as is necessary for the performance of the contract between Restscene and its users and also to conform to its legal obligations. Users from some certain jurisdictions can demand to have all their personally-identifying information deleted in its entirety Kindly bear in mind that if you ask for the erasure of your personally-identifying information:
Where we use your personally-identifying information based on your consent, you are entitled to withdraw your consent at any time subject to applicable law. You can withdraw your consent by altering your Restscene Account settings or by sending an email to usersupport@restscene.com stating the consent you are withdrawing. Kindly bear in mind that the withdrawal of your consent does not affect the legality of any processing activities based on such consent before its withdrawal
In certain jurisdictions, relevant law may permit you to require Restscene with Restscene Payments not to process your personally identifying information for specific purposes (including profiling) where such processing is based on genuine interest. By objecting to this processing Restscene with Restscene Payments will no longer process your personally identifying information for these purposes unless we can show compelling justifiable grounds for such processing or such processing is required for the exercise, establishment, or defense of legal claims. In cases where your personally-identifying information is processed for direct advertising reasons, you may, at any time ask Restscene to refrain from processing your data for these direct advertisements by sending an e-mail to Restscene customer service.
California law permits our users who are residents of California to request and obtain from us, once a year and free of charge, information about their Personally-Identifying Information (if any) that we disclosed to third parties for their direct marketing purposes in the prior calendar year, a list of the categories of the Personally-Identifying Information that was shared and the names of all third parties with which we shared their Personally-Identifying Information.
If you are a California resident and would like to make such a request, please submit your request via email through support@restscene.com Kindly note that before we can grant this request you must first verify your identity; government-issued ID may be required for the verification process. As permitted by California law, you may appoint an agent to make this request on your behalf. However, you must provide us with a valid power of attorney, your valid government-issued ID, and your appointed agent’s valid government-issued ID before we can process your request.
Restscene does not and will not sell users personally-identifying information to third parties. We only allow third parties to collect personally identifying information
through our Service and share personally identifying information with third parties for business purposes as defined by this Privacy Policy; especially advertising and marketing on our Service and elsewhere based on users’ online activities over time and across different sites, devices and services.
This privacy policy is subject to continuous change and improvement and Restscene may, in its sole discretion, revise this Privacy Policy from time to time. All updates to this Privacy Policy will be reflected on this page. This Privacy Policy applies to all information that we have about you and your account. Users should regularly check this page for any changes to this Privacy Policy. By using or accessing this website, you are accepting the practices described in this privacy policy if not you may refrain from using the Restscene platform.
If you have any questions or complaints regarding our Privacy Policy please contact us in the email address provided for relevant sections above or contact us through any of the following means:
Address Level 46 - Seven World Trade Center, New York. New York, NY 10007 USA.
Email: partnersupport@restscene.com, support@restscene.com,usersupport@restscene.com,
Phone:
UK: +44 (154) 338 8000 |
SG: +65 (3129) 2313 |
NIG: +234 901 002 0014 |
AUS: +61 (741) 915 511 |
CHILE: +56 (233) 287 555